30 ก.ค. 2561

Eurasian Journal of Analytical Chemistry

13

514-521

Eurasian Journal of Analytical Chemistry

The purposes of this research were to study context and environment of the Don Bosco Surat Technological College following the Appreciative Inquiry concept; to develop action plans using a Balance Scorecard approach with SOAR Analysis: Case study of Don Bosco Surat Technological College and to present a form of development of action plans using a Balanced Scorecard approach: Case study of Don Bosco Surat Technological College. The group that provides information used in the research were 69 people consisting of college’s stakeholders divided into 4 following groups: Directors, teachers and college personnel group, students group, parents and community group and establishments and alumni group in Don Bosco Surat Technological College. 24 action research teams, 7 important informants based on interviews to the Creating questions in 10 dimensions according to Appreciative Inquiry concept, Workshop by specialized 2 times, 5 experts will monitor and evaluate the strategic plan, 9 experts in the connoisseurship, and evaluate the action plan and confirmation of the model. The research tools were consisted of interview forms, Workshop, and expert-based seminar and group discussion. Findings were as follows: 1) The study of context and environment of the Don Bosco Surat Technological College following the Appreciative Inquiry in 10 aspects namely (1) Innovation, (2) Productivity, (3) Learning, (4) Intrinsic Motivation, (5) Extrinsic Motivation, (6) Team-working, (7) Human Resources Development, (8) Cost, (9) Revenue, (10) Risk Management : 2) Development of Action plans following the Balance Scorecard consists of 9 steps which are (1) SOAR Analysis and determine the direction of the college, (2) Analyze and define Balance Scorecard, (3) Make the Strategy Map, (4) Make the Scorecard, (5) Make and review KPIs, (6) Define responsible agency, (7) Make Template details, (8) Make Strategic Initiative, (9) Action plan Development and 3) Action plan development model of Don Bosco Surat Technological College are consisted of 4 parts; Part 1: Input; It is the study context and environment of the college following 10 dimensions of the Appreciative Inquiry concepts. Part 2 Process; It is the Development of Action plans using 9 steps of Balance Scorecard. Part 3 Output; it is the execution of Balance Scorecard consist of 4 Perspectives is , 1 Main and 4 secondary strategies in Learning and Development Perspective, 1 Main and 5 secondary strategies in Internal Process Perspective , 1 Main and 4 secondary strategies in Budget & Resource Perspective and 1 Main and 5 secondary strategies in Student Perspective, Part 4 is Feedback; It has been assessed by experts and professionals and discovered that it has high level of Utility, Accuracy, Propriety, and Feasibility.

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